A Our Privacy Policy

This is in reference to the General Data Protection Regulation ("GDPR"), that came into effect on May 25, 2018. To help comply with the consent requirements of this EU regulation, we need to confirm that you would like to receive content from us.At our company, we hold your name and your email address. We do not share or trade its database of e-mail addresses or personal information with a third party. All email distributions are managed and controlled by us. We hope that our content is useful to you.

• If you wish to continue receiving destination news from us, then there is no need to do anything further.
• If you wish to stop receiving correspondence from us, feel free to do so by replying this email with UNSUBSCRIBE in the Subject line.

Here is our latest Privacy Policy. For any further clarification or information please write to us at booking@thecongresshousing.org.

We look forward to staying in touch.

We respects the privacy of its customers and is committed to the following privacy policy This Privacy Policy outlines what personal information we collect, whether via its website, the telephone or face to face, why it collects, how the same is used and is designed to give peace of mind and confidence and also describes the practices of our company regarding the collection, use, disclosure, transfer, and other processing of individually identifiable information (“Personal Data”). We intend to process any Personal Data fairly, lawfully, and in accordance with applicable laws. Any collection, storage and processing of Personal Data will be conducted only in accordance with an appropriate consent that has been voluntarily, freely and explicitly provided, if and when required.

("We", "Us", “Company”) is committed to protecting and respecting your privacy.

This Privacy and Cookies Policy ("Policy") relates to services provided through our website ("Services") and represents the basis on which the personal data collected from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


For the purpose of the General Data Protection Regulation ("GDPR"), from the GDPR implementation date or, until GDPR implementation date, the Data Protection Act 1998 (collectively the "Data Protection Laws"):

In respect of the personal data of customers who request accommodation (or other Services offered by Us), we shall process personal information as a data processor on behalf of its Customers, to assist with their booking processes. Information we collect from you We collect and process some or all of the following types of information from you:

• Information that you provide by filling in forms on our website (“Websites”). This includes information provided at the time of registering to use the Website, subscribing to our Newsletter Services or submitting any other type of Request through our website.
• Details of all actions that you carry out through our Websites and of the provision of services to you. Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to our site and the resources that you access.
• The provision of your full name and e-mail address, your employer and/or your place of work and the professional field that you work or you are interested in is required from you when you register to use our Website

Information we collect from other sources From time to time we also obtain personal data from other sources as follows:

• Names and contact details of individual contacts or prospective Customers from public sources, such as social networks, company websites and other online sources.

Uses made of your information We use information held about you in the following ways:

• To carry out our obligations arising from any contracts entered into between our Customer & Us.
• To notify you about changes to our Services and provide you with information that is relevant to your use of the Service or for marketing purposes.
• Any personal information you provide to us will not be sold, or rented to any entities or individuals outside of our company.
• We must pass the information (you provide to us such as your name, address, telephone number and e-mail address) on to the relevant suppliers of your travel arrangements such as wholesalers, airlines, hotels, transport companies etc. Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Disclosure of your information We may disclose your personal information:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our Website Terms and Conditions and other agreements, but we will endeavor to minimize such disclosure to only that reasonably necessary and, where possible, to provide you with notice of such disclosure.

How we store your personal data Security:

• We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way, for the duration of your use of our Services. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
• We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
• Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.

Keeping your personal data up to date:

• If your personal details change you may update them by contacting Us at office@thecongresshousing.org. We will endeavor to update your personal data within thirty (30) days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date.

Where we store your personal data:

• The data that We collect from you and process as a result of your use of the Website may be transferred to, and stored by our hosting service provider on servers in the EU / USA.
• By submitting your personal data, you agree to this transfer, storing or processing.
• If you would like further information please contact Us (see ‘Contact’ form).

How long we keep your personal data:

• We will hold all the data for so long as we have an obligation to the Customer to provide the Services, and thereafter until such time as we delete the Customer’s account
• Your personal information will be deleted in the occurrence of a written request by you (or another person engaged by the Customer) to us.
• We intend to keep your Personal Data accurate and up-to-date. We also strive to retain your Personal Data no longer than is necessary to carry out the purposes listed in this Privacy Policy or than required by law.
• Under applicable law, you have rights to: (i) check whether we hold Personal Data about you and to access such data; (ii) request correction of Personal Data about you that is inaccurate; and (iii) ascertain our policies and practices in relation to Personal Data. In certain circumstances, you also may have the right to object for legitimate reasons to the processing of your Personal Data in accordance with the applicable data protection regulations and to seek other legal remedies available to you in connection with the processing of your Personal Data. In fulfillment of your rights stated above, you may contact: booking@thecongresshousing.org

How to complain:

• We hope that We can resolve any query or concern you raise about our use of your information.
• The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

Changes to our privacy policy:

• We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the Services and the Website shall be deemed your acceptance of the varied Privacy Policy.

IP Addresses and cookies:

• We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, customer support and to collect aggregate information for internal reporting purposes.
• In addition, our Website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the Website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website. The cookies we use are "analytical" cookies. Some of the common uses for our cookies are as follows: to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily. To identify and authenticate a user across different pages of our Website, within our own Website, in a session or across different sessions. This is so that the user does not need to provide a password on every page the user visits; and to be able to retrieve a user’s previously stored data, for example, information that the user previously submitted to the Website, so as to facilitate reuse of this information by the user.